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Developing Assertive Communication

Duration: 2 Days

Program Overview:

This workshop is designed to increase participants' self-awareness as to what constitutes assertive communication, as well as teaching participants a variety of practical techniques to help them successfully express their needs in an assertive manner.
Developing assertive communication competence allows people to communicate in a way that enhances self-esteem, confidence, and decreases distress. Developing assertive communication skills is critical for both work and personal relationships.

Who Will Benefit:

Senior Managers
Line Managers/Supervisors/Team Leaders
All other staff

Learning Outcomes:

At the end of this program you will:

  • Have gained an understanding as to their own response style when interacting with others
  • Have gained insight into individual differences in the way people interact
  • Have identified their roadblocks to assertion and a plan as to how to overcome them
  • Have learnt strategies to be able to communicate assertively
  • Be able to communicate in a way that increases their self-esteem
  • Have skills to be able to develop mutually beneficial and satisfying relationships
  • Have had the opportunity to rehearse the skills taught in a simulation and to receive feedback from the facilitator

For more information, please contact us

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